No digital team needed. You just need DIGI5Y.
Most business owners think subscribing to a CRM is step one — and hiring freelancers, contractors or an in-house digital team is step two. With DIGI5Y, there is no step two. Free AI and human support is built into your plan — and a full bench of expert, on-demand services is quoted to fit your business.
AI + Real Human Support, Built In
Every Business plan subscriber and above gets support baked into the platform, at no additional cost. This is your safety net from day one.
AI Agents, 24/7
Always-on AI that handles queries, routine requests and lead capture around the clock — built into your plan.
Real Human Support
Live technical staff during office hours for onboarding, user support and basic troubleshooting via chat & web calls.
Your Safety Net
From day one, you're never alone with the platform. Free support is baked in — no extra tickets to buy.
Expert Bench On Demand
Beyond free support, a full suite of value-added services you request only when you need them, quoted to fit.
Hiring a full digital team costs $330K–$475K+ a year — before benefits, tools or turnover.
Running a modern business means covering marketing, SEO, paid ads, customer service, data analytics, websites, social, automation and AI — all at once. Most SMEs can't justify that, so they patch it with freelancers who need constant briefing, agencies spread thin, or an owner doing everything themselves.
DIGI5Y replaces all of that with a system — and a managed team behind it — available whenever you need it.
Value-Added Services, Quoted to Fit Your Business
These optional, expert-delivered add-ons are requested as and when you need them. Each is scoped individually and priced based on size, expertise, man-hours and complexity — always attractive versus hiring or going it alone.
Basic CRM Set-Up
No time to configure? Our team sets up your profile, communications, calendars, pipelines and core automations so you're operational from day one. Quoted based on scope.
Custom CRM Set-Up
A fully custom-built, branded system: website, landing pages, AI chat, automations, payment integrations and your contact data loaded in. Priced individually by size and complexity.
CRM / Database Migration
Moving off spreadsheets or another platform? Migration is scoped around your data volume and complexity, and quoted upfront before any work begins.
Ad-Hoc Custom Development
Need a custom AI Employee — lead qualifier, appointment setter, after-hours bot — or a custom workflow or integration mid-subscription? Each request is scoped and quoted on its own merits.
Marketing Campaigns & AI-Agent Training
We run your Meta or Google ad campaigns — creative, targeting, A/B testing, weekly optimisation — and continuously train your AI agents' knowledge base so they sharpen over time.
Troubleshooting & Issue-Fixing
Something breaks, a workflow misfires, or you just need a page updated — our Webmaster and remote support team handle it, quoted by the nature and urgency of the fix.
Nine Remote Specialists
A bench of 9 DIGI5Y-managed specialist roles — real humans, not bots — available part-time, full-time or as a dedicated placement. See the table below.
AI-CRM Upkeep & Ongoing Management
A fully managed option: ongoing campaign management, monthly strategy and reporting, and continuous AI and automation updates — scoped and quoted to your hands-on needs.
Ten Types ofRemote SpecialistsRemote Specialists
Pre-vetted, AI-equipped and managed entirely by DIGI5Y — not by you. Engagement terms and rates are proposed based on the roles, hours and duration you need, confirmed on a free discovery call.
| Role | What They Handle |
|---|---|
| 01Virtual Assistant & Reputation Management | Handles calls, scheduling, client communications and manage reputation & reviews |
| 02AI Agent, FAQ & Knowledge Base Specialist | Trains and refines your AI-Agents and manage AI-knowledge base |
| 03Customer Service & Support Executive | Handle escalation calls, Email, follow-up responses, FAQs, ticket support, and Knowledge Base |
| 04Social Media Campaign Executive | Manage and maintain content creation, calendar, posting, engagement, and reporting |
| 05Paid Ads Specialist | Google, LinkedIn, and Meta campaign management, ROAS optimisation |
| 06SEO Specialist | Keyword strategy, on-page, off-page, technical SEO, and backlinks (per domain) |
| 07Webmaster | Creates, updates, maintain website(s), speed, security, troubleshooting |
| 08Digital Marketing Specialist | Funnels, email/SMS sequences, campaign strategy |
| 09Data Analytics Specialist | Dashboards, KPI tracking, performance insights |
| 10CRM & Automation Specialist | They Handle CRM Updates, Upgrades, Upkeep, Integrations, CRM automations, settings and troubleshooting |
Focus on your core business. Leave the digital execution to us.
You're not choosing between "cheap software" and "expensive staff." Free AI and human support is already built into your plan — and a full bench of expert services is available on request, sized and priced to fit your business, not a one-size-fits-all rate card.
All value-added service costs are proposed individually based on project size, expertise required, man-hours and complexity, and confirmed upfront before any work begins. Free AI and human support applies to Business plan subscribers and above.
Get the AI Edge Delivered Weekly.
Join 12,000+ founders and operators getting our freshest business automation software playbooks, AI employee agents news, and revenue-boosting hacks — straight to your inbox. No fluff. Just growth.
