Privacy Policy

Below is a rewritten, customized version tailored for your SaaS domain, digi5y.com. This draft adapts the structure, terminology, and coverage for clarity and relevance while maintaining key legal considerations. Please review and coordinate with legal counsel before publishing.

Privacy Policy for digi5y.com

Last Updated: August 30th, 2025

1. Overview

Welcome to digi5y.com ("we," "us," or "our"). We respect your privacy and are committed to protecting your Personal Information in compliance with applicable laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software-as-a-service (SaaS) offerings. By accessing or using digi5y.com, you acknowledge and agree to this Privacy Policy.

2. Information We Collect

We collect two categories of data:

Personal Information: Identifiers such as name, email, company name, job title, phone number, billing details, or any data you submit while registering, subscribing, or contacting us.

Non-Personal Information: Technical or usage data (e.g., IP address, device type, browsing activity) collected automatically as you interact with our platform.

How we collect information:

Directly: When you register, subscribe, fill out forms, engage with customer support, or otherwise provide information.

From Third Parties: With your consent or under lawful grounds, we may receive information from partners, marketing providers, analytics services, or publicly available sources.

Automatically: Through cookies, tracking pixels, and analytics tools while you use our services.

3. Use of Information

We use Personal Information for purposes including:

Delivering, personalizing, and improving our services.

Providing customer support and operational updates.

Enabling secure functionality, detecting fraud, and maintaining the integrity of our services.

Marketing and promotions, aligned with your communication preferences.

Aggregating data for metrics, trend analysis, and product enhancements.

For users in the EEA or UK, legal bases may include consent, contract necessity, legal obligations, or our legitimate interests—where not overridden by your rights.

4. Data Retention

We retain your data for as long as needed to fulfill the purposes outlined above unless longer retention is required or permitted by law. We assess factors such as data sensitivity, potential risk, regulatory requirements, and service needs when determining retention periods. Where possible, we anonymize data for long-term research or analytics.

5. Security

We employ industry-standard administrative, technical, and organizational measures to safeguard your Personal Information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no system is completely secure. If you suspect a security issue (e.g., compromised credentials), contact us immediately.

6. Sharing of Information

We may share your Personal Information with:

Affiliates and subsidiaries, for internal necessities under this Privacy Policy.

Vendors and service providers, for purposes such as hosting, analytics, payment processing, or customer support.

Marketing partners, to enable personalized promotions and campaign analysis, aligning with your preferences.

Legal or safety reasons, such as complying with laws, protecting rights, responding to lawful requests, or safeguarding users.

Corporate transactions, such as mergers, sales, or acquisitions, under confidentiality terms.

We do not sell your Personal Information for monetary gain.

7. International Data Transfers

As an international SaaS provider, we may transfer your data across borders—including to the United States or other regions. Where applicable, we employ legal safeguards such as Standard Contractual Clauses, or operate under privacy frameworks like the EU‑U.S. Data Privacy Framework. We commit to similar levels of protection regardless of jurisdiction.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

Accessing, updating, correcting, or deleting your Personal Information.

Withdrawing consent or objecting to certain processing.

Requesting restriction or portability of your data.

Opting out of targeted marketing or profiling activities.

You may exercise these rights by contacting us using the details below. Where legally permissible, we may require identity verification before fulfilling such requests. Note that withdrawal or deletion may not affect processing already performed under lawful grounds.

9. Cookie and Tracking Preferences

We use cookies and similar technologies to improve service functionality, analytics, and advertising experiences. You can manage or disable cookies through your browser settings or via consent tools we provide. Disabling certain cookies may affect your use of some features.

10. Children’s Privacy

Our services are not directed to children under 16 (or local age of adulthood, where applicable). We do not knowingly collect Personal Information from minors. If we become aware of such data, we will promptly delete it.

11. Updates to This Policy

We may revise this Privacy Policy from time to time. The “Last Updated” date above will reflect any changes. Continued use of digi5y.com after updates signifies your acceptance. We recommend reviewing this policy periodically.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

Email: [email protected]

Address: 82, PlarFair road, unit 04-02, Singapore.

Attn: Privacy Compliance Department

Next Steps (from a CEO/CMO perspective):

Local Compliance Review: Confirm specific regional requirements (e.g., Singapore PDPA) that may necessitate custom clauses.

Legal Vetting: Have your legal team validate the policy to align with company structure, data flows, and jurisdictional laws.

Linking Strategy: Ensure the Privacy Policy is easily accessible—linked from your footer, registration forms, dashboards, and any data collection touchpoint. This aligns with best practices observed in platforms. know if you'd like to incorporate additional elements—such as data processing addenda, cookie consent banners, or role-specific handling rules. Your confidentiality remains my top priority.

This policy is effective as of August 30th, 2025.