Privacy Policy | DIGI5Y

Privacy Policy

This Privacy Policy explains how DIGI5Y and AM333 International collect, use, process, store, and protect personal data and business information in connection with our website, software, subscriptions, AI-powered solutions, remote services, and related offerings.

Effective Date: September, 7th, 2025

1. Scope

This Policy applies to information collected through our website, forms, lead capture pages, subscription platforms, AI systems, remote services, support channels, and related communications.

2. Information We Collect

Name, company name, title, email, phone number, and contact information;
Billing details and transaction-related information;
Account registration details and user credentials;
Project details, onboarding data, support messages, and communications;
Usage data, analytics data, IP address, browser, device, and system information;
Information submitted through forms, bookings, CRM, chatbot, AI, or automation workflows.

3. How We Use Information

Provide and operate our services;
Manage subscriptions, accounts, billing, and renewals;
Deliver onboarding, support, setup, and implementation;
Operate AI systems, workflows, and business automations;
Improve our platform, services, support, and user experience;
Send service notices, operational communications, updates, offers, and marketing where permitted;
Protect our systems, enforce our terms, and comply with legal obligations.

4. Legal Basis

Where required by law, we process data based on consent, contractual necessity, legitimate interests, legal obligations, or other lawful grounds.

5. Cookies and Tracking

We may use cookies, pixels, scripts, analytics tags, and similar technologies to operate our website, track usage, improve performance, support remarketing, and measure campaigns.

6. Sharing of Information

We may share information with:

Our staff, contractors, support teams, and remote specialists;
Cloud hosting providers, payment processors, analytics providers, and communication platforms;
Technology partners, API providers, AI services, and integration tools;
Professional advisers, legal counsel, auditors, insurers, or regulators where required;
Successors or counterparties in a merger, acquisition, or restructuring.

7. International Transfers

Data may be processed in countries outside your own, depending on our providers, infrastructure, systems, and service delivery model.

8. Data Retention

We retain data as long as reasonably necessary for service delivery, billing, legal compliance, support, enforcement, and legitimate business purposes.

9. Security

We take commercially reasonable steps to protect data, but no online service, platform, transmission, or storage system can be guaranteed fully secure.

10. AI and Automation Processing

Where our services use AI systems, automations, workflows, and data processing engines, submitted information may be processed for the purpose of generating outputs, routing communications, supporting operations, and delivering services.

You should not submit highly sensitive or regulated data unless expressly agreed and appropriately safeguarded.

11. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, withdrawal of consent, or other privacy-related requests by contacting us.

12. Marketing Communications

We may send service-related communications and, where permitted, promotional communications. You may opt out of marketing messages at any time.

13. Third-Party Services

Our services may connect with third-party tools and platforms. We are not responsible for the privacy practices of third-party services not controlled by us.